Privacy Policy

Introduction 

This privacy policy explains how we use any personal information we collect about you when you use this website. Wavoto complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries. 

What information do we collect about you? 

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies. 

How will we use the information about you? 

We collect information about you in order to process your order, manage your account, and, if you agree, to contact you about other products and services that we think might be of interest to you. We use your information collected from the website to personalize your repeat visits to our website. Wavoto will not share your information for marketing purposes with any companies outside of Wavoto. In processing your order, we may send your details to third-party credit card processing companies, credit reference agencies, and fraud prevention agencies. In providing services to you, Wavoto may utilize a third-party service provider and may provide your personal information to them as necessary.

Transfer to Agents

Wavoto may disclose personal information to third-parties that use personal information under the instructions of, and solely for Wavoto, of to which Wavoto discloses personal information for use on Wavoto's behalf (“Agents”). Wavoto Agents include, but are not limited to, providers of analytical, hosting, payment processing, credit reference agencies, fraud prevention agencies, and other support services. Agents may have access to personal information if needed to perform their functions for Wavoto. Wavoto does not transfer personal information to non-Agent third-parties.

Marketing

We would like to send you information about products and services of Wavoto which may be of interest to you. If you have consented to receive marketing information, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Links to other sites

Wavoto may contain links to other sites. Wavoto does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to review the privacy policies of those companies.

Access to your information and correction

Wavoto will grant individuals reasonable access to personal information it received pursuant to these principles. In addition, Wavoto will take reasonable steps to permit individuals to correct, amend, or delete such information that is demonstrated to be inaccurate or incomplete. If you want to limit the use and disclosure of your personal information, you should contact Wavoto at the address below at the time of the disclosure of your personal information. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, or would otherwise like to correct, amend or delete your personal information, please email or write to us at the address below: 

support@wavoto.com
3 Step Solutions, LLC
753 Waterside Drive
South Elgin, Illinois 60177

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Complaints

Wavoto commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States. European Union individuals with Privacy Shield inquiries or complaints should first contact Wavoto at:

support@wavoto.com
3 Step Solutions, LLC
753 Waterside Drive
South Elgin, Illinois 60177

Wavoto has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolutions mechanism, the EU Data Protection Authorities (“DPA’s”). If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please contact the EU DPA’s for more information or to file a complaint. The services of EU DPA’s are provided at no cost to you. Notice Wavoto is subject to the investigative and enforcement authority of the Federal Trade Commission. Wavoto may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Wavoto has potential liability for onward transfers to third parties. Additionally, an individual may be allowed to invoke binding arbitration to resolve dispute under certain limited conditions.

Cookies

Cookies are text files that are placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and to remove cookies from your browsers. However, in a few cases some of our website features may not function as a result. For more information, please visit http://www.networkadvertising.org/choices/.

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this webpage. This privacy policy was last updated on December 6, 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we have about you:

support@wavoto.com
3 Step Solutions, LLC
753 Waterside Drive
South Elgin, Illinois 60177